Considering the complex dynamics that surround

The school, the manager's job consists of organizing the activities to be carried out there, in a coherent way, he directs the practices and resolves the conflicts that arise all the time. We can also verify these challenges in resolving interpersonal conflicts by analyzing the responses of the managers interviewed. Manager A and manager B raised the administrative and personnel aspects of the school as a common challenge. Manager A also plays a pedagogical role at the school. Manager C and D cited conflicts between students as the biggest challenge, that is, mediating people. (Manager A) The school manager needs to have three very clear axes: he needs to take care of the administrative part, he needs to have a pedagogical outlook that inspires his team and finally, he has to have a welcoming outlook towards all agents of his school community, family, employees and children.

 If I look only at the administrative part, the other axis weakens and vice versa. Today my biggest challenge is being able to manage these three axes with balance, because the school is a dynamic space with many demands. (Manager B) From Phone Number List my point of view and based on my experiences as a deputy director, it is dealing with the employees who work at the school. I am responsible for managing the financial side of the school and managing the inspectors, servants and lunch ladies. These employees are absent a lot and are unable to work as a team. (Manager C) One of the biggest challenges as a coordinator is having to mediate everything in a dynamic way to serve everyone. My role demands the exercise of pedagogical issues, which involve teaching and evaluating.



I feel that being a coordinator is becoming more difficult every day due to the overload we are given. We have to, most of the time, resolve problems with parents, students and teachers. This really hinders the development of my work, which is coordinating and helping teachers. (Manager D) As coordinator of elementary school 2, I believe that my biggest difficulties are in relation to the students, who are already in their teenage years. They are students without a family structure, which makes conflict mediation very difficult. My job would be to plan and help the teachers, but most of the time I am involved with the students. Based on the managers' statements, we realized that the biggest challenges are in the interpersonal relationships in the school space, so it is necessary to rethink how management can work and manage these relationships.