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Professional knowledge management, at the basis of which lies tacit knowledge, stored in the minds of employees in the form of thought patterns, complex connections and experiences. This makes it much more difficult to access than explicit knowledge, but it nevertheless has the decisive advantage of being constantly updated and expanded through daily work and exchange on a regular basis.

According to Gartner's definition of knowledge management , it is a “business process that formalizes the management and use of a company's intellectual resources. Knowledge management promotes a collaborative and integrative approach Job Function Email List to creating, collecting, organizing, accessing and using information resources, including people's tacit and undisclosed knowledge.” Knowledge management: what is it? Now that you've looked at the definition of knowledge management, it's time to find out exactly what it is.



As we have already learned, the focus is not so much on explicit knowledge, but rather on the human competence and individual experience of employees. This tacit knowledge must be made available both online and at the company level. Transforming it into explicit knowledg, represents only one phase of knowledge management, as it also involves generating new knowledge and transferring external knowledge. For this to happen, the transfer from explicit to implicit knowledge must be actively designed and managed.